Student Counseling
Al Falah University (AFU) is committed to support students and realizes the importance of students’ psychological health and well-being, and their relationship to achieving academic success during the enrollment period at the university. The psychological health of students, study skills and career skills are very important for achieving academic, social, and professional success
The counseling aims to organize the general framework for providing counselling at AFU by clarifying the aspects of counseling service provided at the university, clarifying students who benefit from the counseling service, maintaining confidentiality and privacy, clarifying the steps for providing the service, and the process of transferring the student to the concern person or unit responsible for providing counselling at the university, keeping records and data, and announcing the counseling service available at AFU.
Aspects of Counseling Services
- Psychological Counseling
AFU provides psychological counseling by organizing scientific meetings and training courses on various psychological topics in cooperation with local community institutions. The student may also be referred to a faculty member with a doctorate degree in psychology for guidance on general basic topics related to exam anxiety, adjustment, social skills. As for cases that require the intervention of a licensed psychologist or a psychiatrist, the student is instructed only on how to communicate with the concerned authorities in the country, and the university cannot intervene in such advanced cases.
- Academic Counselling
Every student at AFU gets an academic advising service so that an academic advisor is assigned to each student who helps him/her in selecting and registering courses according to the study plan and follows the student's academic performance. The academic advisor also helps the student to develop required skills in the labor market, such as writing a CV and conducting interviews. Students who exhibit less than expected grades are helped through several steps, including communicating with these students and providing them with the opportunity to attend educational meetings on study skills, follow-up by the academic advisor and trying to identify the causes and suggest solutions and procedures, and write continuous reports on the academic performance of these students to know the effectiveness of the procedures taken and the progress in performance.
Entitlement to Counselling
Counseling service is available for all students of AFU, and the service is provided during regular academic semesters.
Confidentiality
AFU is committed to maintaining the confidentiality of each student's information, so that student affairs maintain records of counseling, and it is not permitted to view these records without the approval of the dean.
Service Delivery
Counselling service is provided as follows:
- Individual counseling in the case of counseling for each student and in some cases of professional counseling and psychological counseling
- Several educational awareness meetings are held on various topics
- The university issues some general guidelines in the field of professional and psychological counseling.
- Specialists in different fields are invited to meet with students and guide them after taking formal procedures related to accepting a student meeting with a specialist from outside the university
Service Evaluation
The counseling service evaluation process includes two dimensions:
- Evaluating students 'needs at the beginning of each academic year to identify students' needs and plan counseling services that match those needs
- Evaluating the counseling process by distributing surveys, conducting interviews, or other evaluation methods to identify the effectiveness of the counseling service and obtain feedback from students to develop the service. End-of-year report is prepared about the counseling service and the results of the evaluation process.
