Sit on a place where you have the best Wi-Fi / Internet coverage.
Disconnect Xbox, Netflix, Nintendo, PlayStation, or any other streaming services from your network before you start your exam, running these services during exams will reduce the internet speed.
Please do not use the headphone or Air pods during the exam and don’t cover your eyes.
It is not allowed to use mobile phones, tablets or iPads in order to ensure taking the exams smoothly.
Using Mobile phones orTablet devices to implement the exams is banned.
Create Quiet and comfortable environment for exam and make sure to attend individually.
Please do not login to Microsoft Teams during the exams
Please do not contact with the instructors during the exams
Prepare the laptop device and log in into the system at least (20) minutes prior to exam time
Accessing the exam is prohibited after (15) minutes from the starting time . Signing out from the exam is not allowed before (60) minutes from the starting time;
Download the lockdown browser to access the exam.
In case you were conducting your exam outside home, please make sure you connect to internet through your own data (4G).
If you have minor Laptop problems, kindly contact IT at https://afusupport.afu.ac.ae/eticket/ to resolve the issue in good/enough time before the final exams, If there is a major hardware problem (i.e. router), please consult an internet local server vendor (Etisalat / du) to fix the problem. If there is a major hardware problem Please consult a IT Local server vendor to fix the problem.
DO NOT use your work Wi-Fi.
Make sure that you are facing the camera during the exam. Bearing in mind that the University is keen on the privacy of students regarding the videos recorded during the exam performance.
In case of violating the exam instructions, the university rules will be applied.
In case of any technical issues occur, IT Team shall be available to fully provide you with the necessary help. Please Call for any inquiries. IT Support Team – 04 - 2338000 (Calls will be routed to Arabic and English speaking IT team)
Technical instructions
Make sure your computer is up to date with all the OS updates.
Your answers to each questions will be auto-saved, after moving onto the next questions.
If you see lockdown browser stuck on white page, ”Required parameter missing” or not loading, immediately restart your computer and try again.
Use keyboard shortcut if you have multiple input languages configured in your computer, like most of you have Arabic and English added. Keyboard shortcut for Windows is [Alt] + [Shift] and for Mac it depends on your OS version. Test and confirm switching language works before you start the exam.
Please be seated in a brightly lit place with full face visible on camera, this is very important.
